FAQ's

Booking

How do I book?
Look at the calendar on the booking page for your selected gite and find the dates you want. Add the dates to the booking form and send it to us. We will confirm by return and provide details for your payment. 50% payment is made at time of booking and the balance is payable at least 4 weeks before your arrival date.

Can I cancel?
If you need to cancel, you will forfeit 50% of your deposit until 4 weeks prior to the booking. If you cancel after the final balance is due, or you fail to make the final payment, you will lose your booking and forfeit your deposit.

How do I pay?
You can pay in Euros or Sterling. You can pay by bank transfer or credit card or debit card. We will give you details for all the payment options on the confirmation.

Do I need all the names when I book?
No. We understand that things change and we are flexible over names until two weeks before arrival. Please note that we offer zero flexibility on extra guests arriving above the total number booked. You will need to let us know the exact names of all of the party 14 days prior to arrival.

Is there a security deposit payable?
We take a deposit of €250 on arrival by card. This is returned in full after your damage free departure.

Is there a minimum booking period?
The minimum period is 3 nights. Our most popular stay is for 7 nights and we offer an excellent incentive to a stay for the entire week.

What is the nightly cost of a gite?
Charges don’t change during the year. Gite rental is €125 per night and the reward for booking six nights is that the seventh night is free. This means a full week is €750 per gite.

What months are the gites open?
Usually from the end of March to the end of September. Check the calendar for this year or contact us for future years.

Which is the best route to get to the gites?
Obviously, a lot depends on where you are coming from. By car, from Eastern France and Belgium we are adjacent to route of the N12 so very easy to navigate. If coming from the UK then there are plenty of options. See our travel guide on the website.

During our stay

What happens if we are delayed travelling to the gite?
We will give you a mobile number before your arrival so use this number to contact us and we will agree a plan to meet you or ensure your access.

What are the arrival and departure times?
Check in time is 16.00 on the day of arrival. Check out is 10.00 on the day of departure.

Can I bring a baby?
Our gites are very quiet and not really set up for babies. We do not have cots and the courtyard is gravel which means prams and pushchairs don’t move easily. So really, you may find other accommodation better suited for holidays with a baby.

Can I bring children?
Yes! Families are very welcome. However, as we are located in the peaceful countryside, you won’t find theme parks or bustling attractions nearby. Instead, we offer plenty of rural activities like cycling, walking, and enjoying nature. Our swimming pool is a favourite among children, but for safety reasons, they must always be supervised—children are not permitted in the pool area alone at any time. If your children prefer a livelier setting, you may find other accommodations more suited to your needs.

Can I bring my pet?
Sorry but no, we do not accept guest pets. We have a very friendly collie dog on site, two cats and six hens. Talk nicely to the hens and you may be blessed with fresh eggs for your breakfast!

Is there Wi-Fi on site?
Yes, there is excellent Wi-Fi throughout the gites, courtyard and pool areas.

Is the capacity fixed?
Yes. We are very strict on the occupants only being the people specified on the booking form or updated in advance. Additional overnight visitors are strictly prohibited. In extreme circumstances you maybe asked to leave. This is very strict and no extra guests will be tolerated unless agreed in advance of the rental.

Can we order breakfast?
The gites are fully equipped for cooking and we have boulangeries and supermarkets locally for food shopping. Delicious! It is possible to place a chargeable shopping order ahead of your arrival with prior agreement.

Can we use the outside kitchen?
Yes. Simply let the hosts know in advance that you would like to use the kitchen (day and times) and it will be ready for you and reserved for you. All we ask is that you clean up afterwards please. Cleaning products provided. Outside cooking is great fun and there is a charcoal BBQ, griddle and Pizza oven. A fridge for cold food and drinks plus a sink for washing up. There is crockery, glasses and cutlery at the kitchen so PLEASE don’t take anything from the gites. A great fun way to enjoy a meal and the shade from the trees makes an evening meal just perfect!

Are there bikes or canoes we can use?
We have a number of bikes available to use including a couple of folding bikes that fit in a car boot. We can usually accommodate a small group but please let us know a day or two in advance as a minimum. We have two kayaks with paddles, seats, lifejackets but you will need a roof rack on your car to take them to the lake or river. There is no hire charge but you are responsible for any loss or damage.

Do we need to clean the gite at the end of our stay?
Yes. We expect you to complete all washing up, clean the gite and put towels/drying up cloths in the bath or shower. Sheets and duvet covers can be left on the beds as we remove these. If you prefer not clean the gite, you can choose to pay a minimum cleaning fee of €50.

Is there a hospital locally?
There are emergency departments at Laval (30 mins) and Mayenne (25 mins) and Fougeres (35 mins) but not all are 24 hour. If an emergency arises you are advised to call for emergency assistance. Medical 15, Police 16, Fire 18 and from a mobile use 112 for an English speaking European emergency number. All these details are provided in your welcome pack.

Can I leave a review or photos from our stay?
We’d love to hear from you about your stay and welcome photographs that we can include with your permission. We encourage reviews please. Send them directly to us and also add to google.

Is there a charging point for electric vehicles?
Yes. Vehicles can be charged at the electric vehicle charging point and the electricity consumed will be paid by the user at the current rate. The current rate will be advised prior to consumption and measured on the dedicated meter.

Swimming pool

How big is the pool?
The pool is 8mtr x 5mtr and a consistent depth of 1.2mtr. It is heated to 28° and the water is carefully managed to provide safe and comfortable bathing.

Is the pool always open?
The pool usually opens around 8am for an early morning swim and is closed at night at 10pm. During the morning, there may be occasional periods when access is restricted for maintenance work.

Can I eat and drink by the pool?
Yes, but with care please! Glass is NOT allowed in the pool area and no breakable plates are allowed. Anything sharp could cause danger to feet or the pool liner. Obviously, no food or drink is allowed in the actual pool.

Is there a pool shower?
Yes. It is a solar shower so pleasant to use. It is important to shower before entering the pool to remove sun lotions and also to be clean after sunbathing. Please use the shower.

Is there a lifeguard?
No. For this reason, children must NEVER be allowed in the pool area without a responsible adult.

Is there a diving board?
No. This is a shallow pool at 1.2mtr so not suitable for diving or jumping in. We ask please that entry to, and exit from, the pool is via the steps for safety.